Important Emergency Numbers

AMBULANCE AND RESCUE SERVICES: 10177 

ALL AREAS EMERGENCY: 107

AMBULANCE / POLICE / FIRE / ANY LIFE THREATENING EMERGENCY: 021 480 7700 or from cell: 112

CITY’S PUBLIC TRANSPORT INFORMATION CENTRE: 0800 65 64 63 (24 hrs)
For information on timetables and delays on Golden Arrow /My Citi Bus/Dial a Ride for the disabled and Metro Rail

POLICE FLYING SQUAD (SAPS): 10111

CITY OF CAPE TOWN 24 HOUR CALL CENTRE: 0860 103 089
All queries and reporting issues of water, electricity, rates and accounts, and other municipal related matters

ROADS AND STORMWATER REPAIRS: 0860 103 089 (24 hrs) / 021 957 4700 
Potholes, storm water drains blocked, missing manhole covers and drains, chemical spillage on roads, deterioration of road surfaces, flooding of roads, road markings

WATER AND SANITATION: 0860 103 089 
Burst pipes, Water supply, Sewerage, rubbish bin collections 
E-mail:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .za  
SMS : 31371

SOLID WASTE MANAGEMENT: 0860 103 089 (24 hrs) /021-400 6157   
Illegal dumping, cleansing and extra cleansing/ rubbish removal, emptying of bins on road reserves 

ELECTRICITY SUPPLY AND STREET LIGHTS: - 0860 103 089 (24 hrs)
Email: frc @capetown.gov.za or  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  
SMS 31220 giving fault details, account no. or meter number, physical address and contact no.

ESKOM:  0860 037 566

PARKS AND PUBLIC OPEN SPACES:  021-444-7206 / 021-444-7367 or 0860 103 089 (24 hrs) 
General upkeep of parks and Public Open Spaces/ dams - waterfowl and population control of flora and fauna on both water and land in parks /trees trimmed on verges and parks 
 
BROKEN TRAFFIC LIGHTS AND ROAD SIGNS - 021-596 1480/ 021-596 1999/ 0860 103 089 (24 hrs)

LAW ENFORCEMENT – (24 hrs) 021-5961999
Vagrants, barking dogs, illegal street vendors, people breaking bye-laws ie driving cars and bikes braaing on parks, fishing in dams

LAND INVASION/METRO POLICE AND METRO TRAFFIC SERVICES: - 0800 225 669 (24 hrs)

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