City of Cape Town News
Useful contacts for the City of Cape Town
Call Centre
Call 0860 103089
This number can be used for all service requests relating to solid waste, electricity, water, roads and storm water and parks. The number can also be used for all accounts and general enquiries such as motor vehicle registration and traffic fines.
SMS
SMS 31220 for all electricity service faults
SMS 31373 for water and sewer service faults (Other service requests are accepted)
Email
This e-mail address is being protected from spambots. You need JavaScript enabled to view it to report all service faults
This e-mail address is being protected from spambots. You need JavaScript enabled to view it to report electricity service faults
This e-mail address is being protected from spambots. You need JavaScript enabled to view it to report water and sewer service faults
Web
Log onto the City’s website – www.capetown.gov.za
Choose the “Service Requests” option on the left hand side of the screen.
Follow the prompts.
SmartCape access points
The City has installed SmartCape access computers in libraries and other walk-in centres throughout the City. The residents can use these computers to contact the city via email or the City’s website. This is a free service to the community.
Walk-in centres
The City has Cash Offices, 37 Housing Offices, 23 Subcouncil Offices and 7 walk in centre located throughout the city where residents can walk in to report service faults.
Cycling, skateboarding and rollerblading on Sea Point promenade set to continue until summer’s end
The City of Cape Town’s Mayoral Committee Member for Transport, Roads and Stormwater, Councillor Brett Herron has announced that the City is extending the trial phase of the prohibition on the use of bicycles, skateboards and rollerblades on the Sea Point Promenade, until the end of summer, 31 March 2013.
The trial was implemented for Transport Month (October)as part of the City’s efforts to build an ‘Inclusive City.’ As part of the extension of this trial the City’s Share the Space signage will...
Cape Town voted second-best city in the world
The 25th annual Readers' Choice awards were recently announced by Condé Nast, after close to 50 000 readers took part in the survey.
Cape Town scored 84.8, and was only beaten by the popular southern US city of Charleston. The other cities in the top 10 included Florence, Bangkok, Vancouver, Sydney, Beirut, St Miguel de Allende, Buenos Aires and Gustavia.
Re...
City invests in broadband infrastructure
As part of our commitment to build an Opportunity City, we have set aside an initial R213 million towards the R1.3 billion required for the proposed roll out of broadband infrastructure throughout the metro.
This project, jointly funded by the City of Cape Town and the Provincial Government of the Western Cape, will not only deliver major benefits to the City and Province, but will also have economic benefits to the community at large. The initial focus of the City has been both to reduce...
City prioritises security at public transport interchanges
As part of the City’s commitment to building a Safe and Caring City, it has always considered the safety of its residents a top priority, focusing on areas that pose any threat to its citizens to ensure that people can live and work in comfort.
The use of public transport, and travelling on the city’s roads, forms a large and necessary part of the daily lives of Cape Town residents and it is the City’s mandate to ensure that commuters can travel in safety and with dignity.
The City manages over...
