City of Cape Town News

City of Cape Town News

The City of Cape Town will soon meet with the National Government to discuss possible water restrictions over the coming dry season. While the City does what it can to reduce water losses, responsible water use by residents, as prescribed by the City’s Water By-Law, is crucial to ensuring continued security of supply. Read more below:

The City of Cape Town would like to inform all customers that there has been lower than average rainfall and run-off in the catchment areas of the major dams supplying Cape Town and the surrounding region with water this winter. The six major dams of the WCWSS are currently at about 74% capacity.

Restrictions are put in place to conserve water resources during periods of drought in order to ensure ongoing supply to consumers. The City would like to emphasise the need for consumers to continue with water saving practices as it is imperative that all of us play our part to conserve water in the city.

Friday, 06 March 2015 08:58

Stompie Hotline

It is the dry season and the city is experiencing lots of fires which cause severe damage to both the environment and residential property,  many of these fires can be prevented.  The city’s emergency services is under great stress to fight these fires. 

The public can become involved by reporting transgressions of the Fire Safety Amendment By-law by phoning the 24 hour Emergency Control Centre on 021 424 7715. 

Please provide the location (and landmark or cross street), date and time of the incident and a description of the vehicle (make, model/colour and registration number).
Witnesses are also asked to provide their name and contact details and may be required to give a statement/affidavit to the police.

Tuesday, 24 February 2015 10:51

ELECTRICITY Rate Increases

Refer to the documents attached to this post.

Today the City Manager and I will be sending a letter to Cape Town’s biggest contributors to the City’s purse. They, together with all of the ratepayers of our city, help us to realise our vision of a caring, safe, inclusive, opportunity and well-run city. We are grateful for the contribution of every single ratepayer in the city – all of whom help us make progress possible, together.

Below is the full text of the letter:

Dear City of Cape Town ratepayer,

The City of Cape Town has once again had another very successful year. That success includes significant investment in the infrastructure of the city, continued operation and maintenance at a high level, and delivery of services to all of Cape Town’s four million residents.

The success of the City has been confirmed in a number of ways, including receiving a second clean audit from the Auditor-General as part of the ninth consecutive unqualified audit for the City.

We recognise that the past few years have been challenging for the city’s economy

Despite these stressful times, our ratepayers and consumers continue to pay their rates and service charges, and we would like to thank you as one of our ratepayers for keeping to your side of the social compact. It is only ratepayers such as yourself who keep this city going through your ongoing contributions. This is how we make progress possible, together.

The contribution you make through paying your rates and service charges has allowed the City to make the following provisions within our R34 billion budget:

  • Delivering on our commitment to be a caring city by providing free basic services to 1,8 million residents
  • Creating approximately 36 000 job opportunities through the Expanded Public Works Programme, thereby providing financial relief to vulnerable residents and enhancing service delivery
  • Ensuring that we are able to prioritise the need for redress for past historical imbalances by making the budget as pro-poor as possible, with 67% of the budget spent on direct service provision to the poor
  • Allocating R6,2 million to capital expenditure to expand quality infrastructure
  • Allocating R3,1 billion to repairs and maintenance – 11% more than in the current year – which emphasises our commitment to maintaining our existing infrastructure and setsCape Town apart from many other metros in South Africa
  • Allocating R3,9 billion to delivering a world-class public transport system through an integrated rapid transit network that now links the city from Atlantis to Hout Bay, with many more expansions to come
  • Allocating R1,35 billion to developing housing opportunities
  • Allocating R1,7 billion to safety and security to help deliver on our commitment to create a safe city
  • Allocating R150 million to broadband connectivity to link residents, especially the previously disadvantaged, to the information super-highway

We have tested the proposed budget against the risks in our engineering infrastructure. The projections show that the three-year budget up to 2016/17 will have eliminated a large portion of the bulk services backlog in the city, while we have a clear understanding of what the priorities will be beyond 2017.

This provision is not only about delivering services; it is about continuing to build an enabling environment for economic growth.

By ensuring that there is a reliable supply of electricity and water, that the roads are in a workable state, that the street lights and traffic lights work, and that workers are able to get to and from their places of work easily and cheaply, we ensure that economic activity can take place, that jobs can be created and that our residents have the required income to live a better life. We know that people will only have that better life if they have a job. A better life will remain out of reach if they only rely on government hand-outs.

In addition to the delivery of basic services, there are particular programmes of economic intervention – such as the financial incentives to create jobs in Atlantis, the broadband project to bring the new economy to all our residents, and the extension to Cape Town International Convention Centre to build on the success it has had in bringing in visitors to spend money in our economy.

Once again, we thank you for your continuing contribution to the operation of the City.

This is making progress possible, together.


Issued by: Integrated Strategic Communication and Branding Department, City of Cape Town

Media enquiries: Pierrinne Leukes, Spokesperson for the Executive Mayor, City of Cape Town, Tel: 021 400 1302 or Cell: 084 272 7614, E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .za



City provides update on Eskom load shedding

The City of Cape Town has been advised by Eskom that they have switched from Stage 3 (up to 400 MW to be shed) load shedding to Stage 2 load shedding (up to 20 0MW to be shed).  

The City will, however, maintain the current the schedule in order to ensure a fair distribution of the areas to be affected by Eskom’s load shedding. The public must please note that, due to the fluidity of the situation, we may not be required to implement the full schedule of load shedding and that the schedule remains subject to change.

City load shedding schedules are available at:

Whilst the City is doing everything in its power to assist Eskom for the sake of our residents and businesses, it is important to note that the City is wholly reliant on Eskom for the electricity supply to the entire city. The City is only responsible for electricity distribution in certain parts of the city.

If a customer’s electricity supply remains off for longer than the period specified in the schedules, they should please send an SMS to the City’s technical operations centre on 31220. In certain cases, the restoration of power results in what is known as ‘nuisance tripping’ which often goes unreported due to the assumption that the outage is due to the load shedding.

The City regrets the inconvenience caused, but would like to assure residents that all areas are treated fairly whether they are supplied by the City or by Eskom.

Customers can do their part by switching off all non-essential appliances and by monitoring their usage. Residents are also requested to minimise water usage because in some instances water supply is reliant on electrical pumps. Please note that the constraints on the electricity supply are felt throughout the day during the summer months i.e. there is no ‘evening peak’. As such, responsible consumer practices should please be applied throughout the day.

Any further queries should be directed to Eskom.

Eskom load shedding schedules are at:

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